Courses offered

Sales Related 
Account Management; Sales and Telesales; Negotiation; Customer Care;
Sales Management.

Management Skills
Leadership and Motivation; Strategy; Development; Appraisals & Mentoring; Change; Management Training and Coaching; Team building.

General
Teamwork; Communication; Assertiveness; Presentation; Effective Writing; Creative Thinking; Diversity.
All courses are tailored to the specific needs of clients and may include:

  • Syndicate workshops
  • Case Studies
  • Role Plays
  • Business Simulations

FKB Training encourages training to be continually delivered as part of long-term staff development, but programmes can be delivered as a one-off
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